Throughout the course of an organization?s business sense thither are going to be numerous challenges that whitethorn sometimes become a serious threat to the future(a) of the political party. In rove to continue to operate efficiently, the organization has to continually subscribe difficult decisions, as well as incumbent changes to their processes depending on new affects that arise. The organizing function of management becomes an extremely important aspect of problem solving whenever a company encounters signifi position nailtly difficult situations. Cigna health care, a set upr of medical, dental, life and behavioral health insurance, is an organization that has witnesses its share of obstacles. Although the health care persistence has at rest(p) through intense changes through the years, Cigna Healthcare has fortunately optimized its organizational resources of engineering science and human resources, proving to be a company that has created legal solutions f or the challenges it has faced as an organization. The use of efficient technology is a fundamental component of today?s successful organizations. Cigna Healthcare did not successfully run their customer assist mobilise centers to their full potential because the technology that the company utilize had restrict avail qualified information for the employees, and as a result, it was not able to decent meet the needs of the consumers.
direction at Cigna had to part to analyze the needs of their customers and assess the equipment and software product that the company would need in order to empower their employees to properly perform their agate line duties! while ensuring that customers receive excellent service. The urgent needs of the consumer promote the company to adopt technology in order to parent efficiency in their services. The company has render their employees with computer applications that can perform every possible confinement needed to provide immediate satisfaction to every consumer that contacts the confabulate center regarding questions nigh their health insurance. A... If you want to get a full essay, order it on our website: OrderCustomPaper.com
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