Emotional Bank Accounts Essay

We all do things that are counter-productive to our relationships. We all like to make believe hoi polloi be nice to us. The concept of an emotional bank account is powerful, even not quite as simple as retentivity a ledger of debits and credits. One of the problems is the perception of worth. What is a deposit worth. We may signify it is quite valuable. The affected person may consider it so deed it is not even remembered. The trick in making deposits is to know what set the act has for the person holding the account.Herzberg was a psychologist who studied motivational factors in American industry. He came up with the conclusion, since quoted out of context, that money is not a good motivator of race. He called things like money, a safe urinate place, security and such fundamentals hygiene factors. That is, the employee needed them to be in that respect and assumed they would be there. They were not, however, efficient in motivating job improvement. Herzberg shew that var ious methods of showing personal appreciation were far more authoritative. A comp some(prenominal) golf team, a compliment, a letter of commendation, a ceding back get rid ofice, painting an employees name painted on a place place and such activities were more efficient in motivation. Do you look into?Many students do not. To many people, money is a prime motivator. How consequently did Herzberg come up with his findings? Is he wrong? No, we have to understand other theory, Maslows Hierarchy of Needs. Maslow was also a psychologist who studied motivation and name that people had call for that varied with their circumstances. If you are living in the weeds, any job that provides 3 hots and a cot is your dream. You think you would never requirement anything else. But when you get that job, those needs are satisfied and you quickly sine qua non more.Maslow said the second show was to want security. You want those physiological needs to be there in the future, not just today. And, if you get that security, you past go to play three where you want a feeling of be long to a group that reflects your values and goals. If you get this feeling of belonging, you then go to a stage where you want to be singled out and honored. The last stage is one where you have all those needs met, so you want to sacrifice in some special way to something greater than yourself.Herzberg did his studies in a shop where people had stage one and two pretty more than assured. Those physiological elements did not motivate because they were already met. Those people were at the stage where they either wanted to belong to a group or be singled out for honors. The ability to read another person and determine what is important to them is critical. This gets back to our emotional bank account deposit value.Similarly, actions may have different withdrawal value to different people. To someone who is feeling real insecure because of seeing everyone around them being dismissed in a general layoff, a curt word may have them dusting off their resume and reacting very defensively. It may not have been intended in that way but its effect is the important thing.Our success in keeping a good emotional bank account with other people then depends upon our predisposition to the values that other people hold, not our own. This sensitivity is difficult for most of us as we often have tasks to do and keeping track of the effect of our actions and words may not be high on our list of things to do at the moment. Yet, in the long term, nothing is more important. I once heard someone ordain of a particular organization, this place is not to the highest degree competence, this place is about relationships. I think that is true of just about any organization.